Hello Friends,

Now, I understand newsletters might not be everyone's cup of tea, and truth be told, I share the sentiment. They tend to be lengthy, a tad tedious, and, well, overwhelming. And, as someone with dyslexia, I often find myself swimming in a sea of information on a single page.

So, you might wonder, why are you receiving this one? It's simple. Because you matter to me, and our mission at Zoah is to cultivate a community of like-minded individuals passionate about behavioural change, eager to learn, grow, and share together💥. And, honestly, what better way to do that than through a newsletter, right? Unlike the typical newsletters, my commitment is to keep it short, sweet, and to the point, adorned with visual delights (because who doesn't love a bit of imagery, right?).

As a friendly reminder, you'll only get two newsletters a month from us. This is a new venture for the Zoah Collective community. As the Head Coach here, part of my role is to care for and nurture our community. So, think of this newsletter as a personal letter from me to you 🙂. Your feedback is not only welcomed but genuinely valued!

Right!, no more chit-chat - let's get straight to honouring those promises! This newsletter edition is all about building healthy relationships, so you can expect:

• Two Key Practical Tips for Building Healthy Working Relationships

• November Resource Centre exclusive to Z|C Members

• Upcoming Events

1. Two Key Practical Tips for Building Healthy Working Relationships:

A. Flex the Active Listening Muscle with P.C.S 🦾: These simple techniques will help strengthen relationships and build trust.

• Paraphrase: Rephrase what you've heard to validate understanding. 🗣️"So, if I'm hearing you correctly, you're saying that the main issue is..."

  🗣️"I can see that you're feeling overwhelmed by... Is that what I'm getting?"
  

• Clarification: Seek clarity when points are unclear.

  💡"I want to make sure I understand your perspective. Can you clarify what you meant by..."

  💡"It sounds like you're saying X. Am I understanding you correctly?"

• Summarise: Recap key points to ensure everyone is on the same page.
  📝"Let me summarise the key takeaways from our conversation: [summarise main ideas]."

  📝"To confirm, we've agreed to [reiterate the agreed-upon decision or plan]. Is there anything I have missed or misunderstood”?

B. 3 simple steps to carry out receiving constructive/challenging Feedback from a Report/Peer/Boss:

• Seek to Understand:

  Listen actively without defending your standpoint.

• Paraphrase and Confirm:

  Clarify solutions and confirm understanding.

• Express Gratitude:

  Thank them for their honesty and insights.

2. November Resource Centre:

Dive into the highly successful Active Listening Workshop that took place earlier this month. It builds on the two practical tips shared, empowering you to wield them as your superpower in deepening and cultivating meaningful relationships.

Explore some of our published blogs, all aligned with our theme of the month: building healthy relationships. Access the centre with the code zoah here.

3.Upcoming events

I'm thrilled to delve into one of my absolute favourite topics with Zoah: mastering difficult conversations. 🗣️ This workshop is tailored for:

✨ First-time managers

✨ First-time senior managers

✨ First-time directors

✨ Leaders increasingly finding themselves in tricky conversation scenarios

I'd love to see you there as we share and learn together. [Grab your spot here]. Don’t forget to use the discount code: Zoahdec to snag your FREE spot as part of the perks of being a member of our community.

Looking forward to connecting with you in new and exciting ways!

Warmly,

Toluwa

Head Coach, Zoah Consultancy